Operations Hub User Manual

1. Introduction

The Operations Hub module is part of the Elinom ERP platform. Operations Hub — Operations Home, My Tasks, Service Desk, WorkScore, Executive.

Open the module from the ERP shell sidebar (#operations-hub) or directly at public/operations-hub.html. Authenticated users with module access land on the main workspace; visitors may see a marketing landing page first.

• Operations Hub administrators — configuration, master data, and approvals.
• Day-to-day users — create and manage records in assigned sections.
• Managers — dashboards, reports, and team oversight.

2. Getting Started

First-time setup checklist

1. Log in with a user that has Operations Hub access.
2. Open Operations Hub from the ERP sidebar (#operations-hub).
3. Complete module Settings and organisation defaults in Company Settings.
4. Review Operations Home and confirm data loads correctly.
5. Run a test workflow before inviting additional users.

3. Operations Home

Operations Home — workspace for day-to-day operations home tasks and records.

How to use Operations Home

1. Navigate to Operations Hub → Operations Home from the sidebar or #operations-hub?section=home.
2. Review filters, date ranges, or search fields at the top of the workspace.
3. Use toolbar actions (Add, Export, Refresh) to manage records.
4. Save or submit changes — updates sync across integrated Elinom modules where configured.

4. My Tasks

My Tasks — workspace for day-to-day my tasks tasks and records.

How to use My Tasks

1. Navigate to Operations Hub → My Tasks from the sidebar or #operations-hub?section=my_tasks.
2. Review filters, date ranges, or search fields at the top of the workspace.
3. Use toolbar actions (Add, Export, Refresh) to manage records.
4. Save or submit changes — updates sync across integrated Elinom modules where configured.

5. Service Desk

Service Desk — workspace for day-to-day service desk tasks and records.

How to use Service Desk

1. Navigate to Operations Hub → Service Desk from the sidebar or #operations-hub?section=service_desk.
2. Review filters, date ranges, or search fields at the top of the workspace.
3. Use toolbar actions (Add, Export, Refresh) to manage records.
4. Save or submit changes — updates sync across integrated Elinom modules where configured.

6. WorkScore

WorkScore — workspace for day-to-day workscore tasks and records.

How to use WorkScore

1. Navigate to Operations Hub → WorkScore from the sidebar or #operations-hub?section=workscore.
2. Review filters, date ranges, or search fields at the top of the workspace.
3. Use toolbar actions (Add, Export, Refresh) to manage records.
4. Save or submit changes — updates sync across integrated Elinom modules where configured.

7. Executive

Executive — workspace for day-to-day executive tasks and records.

How to use Executive

1. Navigate to Operations Hub → Executive from the sidebar or #operations-hub?section=executive.
2. Review filters, date ranges, or search fields at the top of the workspace.
3. Use toolbar actions (Add, Export, Refresh) to manage records.
4. Save or submit changes — updates sync across integrated Elinom modules where configured.

8. Integrations

Operations Hub integrates with other Elinom modules including Accounting, Analytics, Company Settings. Data events flow through the platform data bridge so related records stay in sync.

1. Ensure integrated modules are active on your subscription.
2. Configure shared master data in the source module first.
3. Review cross-module links from transaction detail screens where available.
4. Use Elinom Analytics for cross-module reporting when enabled.

9. Troubleshooting & FAQs

• Module locked or padlock overlay — activate the Operations Hub add-on or contact your billing administrator.
• Blank screen in a section — refresh the page; ensure you are authenticated and the iframe finished loading.
• 401 / 403 errors — session expired or insufficient role; log in again or contact admin.
• Data not syncing — verify the related module is enabled and check Company Settings.
• Missing menu item — your role may not include access; ask an administrator to review permissions.